Effective from 29.03.2021
1. Preliminary remark
These General Terms and Conditions (GTC) apply to all e-books supplied by I AM University in return for payment or free of charge, and other digital contents, such as audio files (hereinafter referred to as digital products), which are exclusively used in the course of data transmission via the I AM University’s Total Enlightenment Store.
2. Contract conclusion/access to digital products
2.1 The contract is entered into by the customer selecting a digital product in the I AM University’s Total Enlightenment Store and, following successful payment, receiving a download code by email for the selected digital product. Upon concluding the contract, the customer is granted a non-transferable, non-exclusive and unlimited right of use to digital products relevant to the contract, which is restricted to the use described in particular in section 5. All rights of use that have not been explicitly referred to shall remain with I AM University as the holder of all copyrights and property rights.
2.2 The customer’s access to digital products is implemented through downloads in an established format, e.g. PDF for text documents and mp3 for audio files. The customer is obliged to keep his download code confidential and protect it from misuse by third parties. The customer shall inform I AM University without delay in the event of loss of the download code or suspected misuse of such data. Moreover, I AM University is entitled to block access to digital products in the event of misuse. The customer is liable for any misuse for which he is responsible.
3. Payment terms
3.1 Digital products can be paid for by American Express, ApplePay, Mastercard, JBC, Discover, Visa, or PayPal. Invoices are sent by email. The provisions of section 4 of these GTC apply to consumers.
4. Right of revocation
4.1. Customers are entitled to cancel a contract concluded with I AM University through the exclusive use of one or more means of communication (e.g. letter, email) within seven calendar days, without giving reasons.
4.2. The cancellation period commences on the date of contract conclusion.
4.3. In order to exercise your right of revocation, you must inform us of the exercise of your right by means of a clear declaration (e.g. letter sent by post or email) of your decision to cancel this contract:
I AM University
4866 Unterach am Attersee
4.4 In order to comply with the cancellation deadline, it is sufficient to send a message about exercising the right of revocation before the cancellation period expires.
4.5. If you exercise your right of revocation, we shall return all payments received from you without delay and at the latest within fourteen calendar days of the date on which we received notification of your withdrawal from the contract. We will return the funds using the same method that you used for the original transaction, unless explicitly agreed otherwise with you; you will never be charged any fees for this refund.
5. Copyrights/rights of use
5.1 The client does not acquire any ownership. All copyrights, rights of use and other property rights to digital products remain with I AM University.
5.2 The customer acquires the right to use digital products provided to him on up to 5 end devices suited to this purpose.
5.3 The customer hereby undertakes to use the digital products provided to him solely for his own purposes and not to allow third parties separate access to the digital products, either free of charge or in return for payment.
5.4 The customer is prohibited from altering or removing copyright notices, labels/trademarks and/or proprietary notices on the digital products.
6.1 The digital product is selected under the sole responsibility of the customer. If a download is unsuccessful, the customer is entitled to further downloads of the digital product.
6.2. Statutory compensation and warranty regulations apply.
6.3 Damages and defects must be reported to I AM University as quickly as possible.
7.1 I AM University shall endeavour to constantly allow for the download of digital products, i.e. 24 hours a day, 365 days a year. However, availability at all times is explicitly not guaranteed. Access may be temporarily restricted in particular for technical reasons, for example due to necessary maintenance and repair operations.
8. Data protection
8.1 We shall exclusively collect, process and store all your personal data in according with the provisions of the GDPR and national laws.
8.2 We will use your personal data solely for the purposes of contractual performance and will never transfer your data to third parties not involved in fulfilling the contract.
8.3 The legal basis for processing your data within the course of an order is constituted by Art. 6(1) (b) GDPR.
9. Final provision
9.1 Austrian law is applicable to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
9.2 If the client is a consumer as defined in KSchG [Consumer Protection Act], the court responsible for the district in which the customer has his domicile, usual residence or place of employment shall have jurisdiction over any legal disputes. In all other cases, the materially competent court in Vienna is agreed as the place of jurisdiction.